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J Buckley Consulting, LLC logo

Independent Collaborative Technical Writer/Instructor, Instructional Designer, Learning Project Manager

SERVICES

  • Technical Writing
     

  • Technical Facilitator/Instructor
     

  • Instructional Design (primarily ILT)
     

  • Project Management
    (of learning projects)
     

  • Website/Wild Apricot Administration
     

  • Florida Notary Public

INDUSTRIES

  • Chemical/Mining

  • Engineering

  • Financial Services

  • Hospitality

  • Insurance/Health/P&C

  • Legal

  • Management Consulting

  • Manufacturing

  • Pharma/Biotech
  • Retail
  • Software/Technology/IT

  • Supply Chain/Transportation

PROJECTS

  • Manuals, User Guides, FAQs, Release Notes, Job Aids, Quick Reference Guides, Templates, Standard Operating Procedures, Policy Manuals, Data Flow Diagrams, Process Maps, Flowcharts, Business & Technical Runbooks, Operational Playbooks, Style Guides, Marketing and Sales Materials
     

  • Software/Technical Instructor for both standard and proprietary applications, virtual, blended, or in-person/ILT facilitation
     

  • Development of topical help files for proprietary software, development of  tutorials for proprietary software
     

  • National and global implementations of Learning Management Systems (LMS), managing UAT, QA/QC, and Training, including the creation of all training materials for teams
     

  • Day-to-day operational management of Wild Apricot websites for not-for-profit organizations

CLIENTS

  • BJ's Wholesale Club

  • BMC Software

  • Calusa Trace

  • Capron Ridge

  • Clarity Consultants

  • Chiron Technology Services

  • Consultis of Tampa

  • Crowley Maritime

  • Danaher Corporation

  • Deloitte LLP

  • ERPET Group a.s.

  • Fortel Design s.r.o.

  • Geneva Watch Group

  • Gerdau Ameristeel

  • Helios

  • Kforce

  • Learning Connects

  • Loews Royal Pacific Resort

  • M2

  • MBTA

  • Marriott Vacations Worldwide

  • McKinsey & Company

  • ​NCR

  • Numara Software

  • Parkland Plastics

  • PMSI

  • Pokorný, spol. s r.o.

  • St Charles Consulting Group, LLC

  • Ryan Hughes Design

  • The Brooks Group

  • The Mosaic Company

  • The Training Associates

  • UniFirst

  • Training Pros

  • Walmart

  • West Monroe Partners, LLP

ABOUT ME

An independent technical writer, facilitator/instructor, instructional designer, and project manager with 25+ years of experience in technical and structured writing, technical facilitation, instructional design, and business software applications.

Currently using my experience to successfully collaborate with dozens of companies in assessing, creating, or updating their learning catalogs; creating or updating standard operating procedures; capturing institutional knowledge; selecting, testing, and/or implementing LMS solutions; and converting learning from ILT to VILT or to eLearning, and sometimes back again.

While working towards being a true digital nomad, works both synchronously and asynchronously, always looking for the challenge of applying her existing skills and experience to new problems and learning projects.

 

Holds dual citizenship with Ireland and the USA and is eligible to work anywhere in the USA and the EU.

Clients

TESTIMONIALS

“Jennifer is a highly talented individual I had the pleasure of working with at Metlife. We worked on projects as well as on the same team. I co-facilitated learning interventions with her. We also collaborated on technology projects, designed to drive metrics around the effectiveness of training as well as better training management.”

Principal, Chief Diversity Officer at Sacred Heart University

Julie Lawrence

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